Warranty Terms & Conditions

AUX guarantees the normal operation of the unit for duration: 5 (five) years for the compressor and 5 (five) years for the electric/mechanic parts of all air-conditioning units (9.000 – 24.000 Btu/h).

The warranty card is valid from the purchasing date and the legal voucher is required
(ex. invoice, retail receipt)


For your warranty to be activated, please click on the link below to register your information.


Please ensure that you comply with the terms and conditions in your warranty certificate in order for your warrant to be valid.


You will need to service your airconditioner with your trusted installer to ensure smooth operation of your airconditioning system.


The Warranty Card is not valid in the following cases:

It does not extend to repairs

Replacement of spare parts

Maintenance or service necessitated directly or indirectly by wear and tear.

Maltreatment or operation neglect

AUX is not responsible for any damages caused by exogenous factors such as use in no compliance with manufacturer’s instructions, connection in non-grounded power supply socket etc.

In cases of dispute, repairs, replacement of spare parts, maintenance and services shall be deemed to be beyond the scope of this warranty unless the purchaser can prove to the contrary.


In case of any damage to the unit you should refer to the company that sold the unit.

To activate your warranty please click here